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Privacy Policy

Privacy Policy

Introduction

Welcome to Better Bets HQ  BBVIP, LLC (“we”, “our”, or “us”) operates the website betterbetshq.com (“the Website”). This Privacy Statement governs the manner in which BBVIP, LLC collects, uses, maintains, and discloses information collected from users (each, a “User”) of the Website.

Information We Collect

  • Personal Information.

    We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register, place an order, and in connection with other activities, services, features, or resources we make available on our Website. Users may be asked for, as appropriate, name, email address, mailing address, phone number, or credit card information.

  • Your Communications.

    When you communicate with us, including by email, we may retain your communications in order to process and respond to them, as well as to improve our services. We may use your phone number and/or email address to communicate with you about our services.

  • Cookies and Automated Information.

    When you visit the Site, we automatically collect information from your browser or your mobile device, which includes the date and time of your visit, your Internet Protocol (IP) address or unique device identifier, domain server, your browser type, access time, cookies, and data about which pages you visit in order to allow us to operate and provide the Site and our services. This information is used to understand how you interact with the Site and to provide you with advertising and a more personalized experience.

  • Location Information.

    When you use the Site, we may collect information about your location and use of the Site, including your interaction with advertising and analytics services on the Site, in order to (a) serve you the content and functionality you request, and (b) maintain the privacy and security of the Site and services. Location information collected may include your Internet Protocol (IP) address and unique device identifier.

  • Device Token.

    A unique identifier provided by your device used to send push notifications.

  • Third-Party Tracking & Analytics.

    We may use third-party analytics and advertising tools, such as AudioGo’s Advertiser Pixel, to track leads, conversions, and user behavior on the Website. These tools may collect information about your interactions with our site and advertisements, including through cookies or similar technologies.

How We Use Collected Information

BBVIP, LLC may collect and use Users’ personal information for the following purposes:

1. To process transactions
2. To personalize user experience
3. To improve our Website
4. To send periodic emails (if User has opted in)
5. To comply with legal requirements and obligations
6. To send you push notifications about new picks and updates (only if you grant permission)
7. To send SMS notifications related to active memberships, if the User has provided their phone number and consented.

How do we protect your information?

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

We may retain certain account information, such as purchase history and membership details, after your subscription expires for recordkeeping, compliance, and customer service purposes.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

SMS Communications

If you provide your phone number, we may send you SMS notifications related to your active memberships (for example, alerts about new content in the sport categories you subscribe to). You may opt out of receiving SMS messages at any time by following the unsubscribe instructions included in the message or by contacting us directly.

Third-party Websites

Users may find advertising or other content on our Website that link to the sites and services of our partners, suppliers, and advertisers. We also use Expo (expo.dev) to deliver push notifications. When you enable notifications, your device token is shared with Expo’s push notification service. Expo’s privacy policy is available at expo.dev/privacy.

Data Retention

Your data is retained as long as you maintain an active account. You may request deletion by contacting us.

Updates & changes to this policy

We reserve the right, at any time and without notice, to add to, change, update, or modify this Policy to reflect any changes to the way in which we treat your personal information or in response to changes in law. Should this Policy change, we will post all changes we make to this Policy on this page. If we make material changes to how we treat your personal information, we will also notify you through a notice on the homepage of the Site for a reasonable period. Any such changes, updates, or modifications shall be effective immediately upon posting on the Site. You are expected to, and you acknowledge and agree that it is your responsibility to, carefully review this Policy prior to using the Site, and from time to time, so you are aware of any changes. Your continued use of the Site will constitute your acceptance of and agreement to such changes and to our collection and sharing of your personal information according to the terms of the posted Policy. If you do not agree with this Policy and our practices, do not access, view, or use any part of the Site.

Contact us

For more information, or if you have any questions or concerns regarding this Privacy Policy, you may contact us using the information below, and we will do our best to assist you.

Better Bets HQ
PO Box 1272
Birmingham, AL 35201